5.1 Before returning goods for credit you must ensure that you have proof of purchase.
5.2 Convergent Resources will replace any products that are deemed by the manufacturer to be faulty and within their terms of warranty.
5.3 Goods for return will need to be returned with a return authorization form that can be obtained by calling Ph: 1300 880 361 or emailing service@conres.net.au
5.4 Failure to comply with the procedures under clauses 5.1, 5.2 and 5.3 may result in the goods being replaced.